Privacy policy
What this policy is about:
This privacy policy explains how WPCTO processes your personal information. “We” and “our” refer to WPCTO and this policy covers instances where we might process personal information of customers, clients, and users of our services.
This policy has been updated to reflect the requirements of the General Data Protection Regulation (GDPR) and the Privacy and Electronic Communications Regulations (PECR).
If you have questions about this policy or how we use your personal information, please contact us using the details provided below.
Legal basis for processing data:
WPCTO processes data based on:
– Express and informed consent given by the data subject.
– Legitimate interest pursued by WPCTO.
– Necessity for the performance of a contract or to take steps at the request of the data subject prior to entering into a contract.
– Legal obligations that require data processing.
Changes to this policy will be published on our website. Continued data processing post-policy change will be in accordance with your rights and our obligations in law.
Your personal information: what we collect
Depending on your interaction with us, we collect various types of information, including:
– Personal details such as name, address, email address, telephone number, and date of birth.
– Financial information including credit or debit card details, bank account numbers for processing payments.
– Preferences and interests to enhance service personalisation.
– Activity data related to your website visits and email interactions to improve service delivery and communication relevance.
– Information necessary for organisational research, such as family background details for archival purposes.
You can modify your preferences or request data deletion at any time, subject to legal retention requirements.
Your rights and contacting the ICO:
You have the right to request data deletion, rectification, or to express concerns to the Information Commissioner’s Office (ICO). More information can be found on their website: ICO Concerns.
How we use your personal information:
We use your information to:
– Process transactions and confirmations.
– Send administrative notices and information related to our activities.
– Conduct internal management, research, and analytics.
– Market our services and, occasionally, third-party services which may interest you, in compliance with GDPR and PECR.
– Support law enforcement and emergency services when necessary.
– Ensure compliance with legal requirements.
Who we share your personal information with:
We do not sell or share your information for marketing purposes without your consent. However, we may share your details with third-party service providers when necessary for operational purposes, such as event management or fundraising activities. All third parties are rigorously assessed to ensure they meet our data protection standards.
Cookies and other technologies:
We use cookies and similar technologies to enhance your interaction with our website and to gather relevant data about your visits. These are managed in line with our cookies policy, available on our website.
Data retention:
We retain personal information only as long as necessary for the purposes outlined in this policy, or as required by law. For more details on specific retention periods, please contact us.
Keeping your information up to date:
We strive to keep your personal information accurate and up to date. You have the right to request rectification or deletion of any inaccurate data.
How to contact us:
For any queries related to this policy or your personal data, please contact our Data Protection Officer at [email protected].
