Frequently Asked Questions
Got questions about how WPCTO can help your WordPress site?
We’ve answered some of the most common ones below. If you can’t find what you’re looking for, get in touch – we’re always happy to chat. What is WPCTO?
WPCTO is a premium WordPress support and consultancy service. We offer expert fixes, ongoing maintenance, performance tuning, and strategic CTO-level guidance for businesses that rely on WordPress.
What types of websites do you support?
We work with all WordPress-based websites – from brochure sites to WooCommerce stores and large custom builds. Whether you’re a small agency, charity, or scaling brand, we can help.
Can you fix urgent issues or hacked websites?
Yes. We offer emergency support for hacked sites, critical errors, plugin conflicts, and hosting-related issues. If your site is down or broken, we can get you back online quickly.
What’s included in your ongoing support plans?
Our plans typically include updates, backups, security monitoring, performance optimisation, plugin management, uptime tracking, and priority access to our expert team.
Do you work with agencies?
Absolutely. We partner with design, brand, and marketing agencies to provide white-label WordPress support or act as your embedded tech team.
Can you speed up my WordPress site?
Yes. We specialise in performance tuning – from caching and database clean-up to lazy loading and CDN setup – to make your site faster and improve Core Web Vitals.
How do I get started?
Just contact us with a bit of info about your site and what you’re looking for. We’ll usually come back with a quote or recommendation within 24 hours.
